Return Policy

You have the right to cancel your order within 30 days of receipt without giving any reason. After cancellation, you have an additional 30 days to return the product. You will then receive a full refund of the order amount, including shipping costs.

Only the costs of returning the product from your home to the online store are at your own expense. For exact rates, please consult the website of your carrier.

If you make use of your right of withdrawal, the product must be returned with all supplied accessories and, where reasonably possible, in its original condition and packaging.

To exercise this right, please contact us at info@lumora-boutique.com. We will then refund the due order amount within 30 days of registering your return, provided that the product has been received in good condition.

---