Privacy Policy

Privacy Policy – Lumora Boutique

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This page was last updated on 25 February 2026.

We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy. On this page, we explain what information we collect when you use our website, why we collect this information, and how we use it to improve your user experience. This way, you know exactly how we operate.

This privacy policy applies to the services of Lumora Boutique. Please be aware that Lumora Boutique is not responsible for the privacy policies of other websites or sources. By using this website, you indicate that you accept this privacy policy. Lumora Boutique respects the privacy of all users of its website and ensures that the personal information you provide to us is treated confidentially.


Use of Collected Data

Use of Our Services

When you sign up for one of our services, we ask you to provide personal data. This data is used to perform the service. The data is stored on secure servers owned by Lumora Boutique or on those of a third party. We will not combine this data with other personal data in our possession.

Communication

When you send us emails or other messages, we may retain those messages. Sometimes we ask for your personal details that are relevant to the specific situation. This allows us to process your questions and respond to your requests. The data is stored on secure servers owned by Lumora Boutique or on those of a third party. We will not combine this data with other personal data in our possession.

Cookies

We collect data for research purposes to gain a better understanding of our customers, so that we can tailor our services accordingly.

This website uses “cookies” (text files placed on your computer) to help analyze how users use the site. The information generated by the cookie about your use of the website may be transferred to secure servers owned by Lumora Boutique or those of a third party. We use this information to track how the website is used, compile reports on website activity, and provide other services related to website activity and internet usage.


Purposes

We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your prior consent.

Third Parties

The information is not shared with third parties, except for web applications we use for the operation of our online store. This data will only be used for the purpose of the relevant application and will not be further distributed. In some cases, information may be shared internally. Our employees are required to respect the confidentiality of your data.

Changes

This privacy policy is tailored to the use and capabilities of this website. Any adjustments or changes to this site may result in changes to this privacy policy. We therefore recommend reviewing this privacy policy regularly.


Choices for Personal Data

We offer all visitors the opportunity to view, modify, or delete any personal information that has been provided to us at that time.

Adjusting / Unsubscribing from the Newsletter

At the bottom of every mailing, you will find the option to update your details or unsubscribe.

Adjusting / Unsubscribing from Communication

If you would like to update your details or have yourself removed from our records, please contact us using the contact details below.

Disabling Cookies

Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to notify you when a cookie is sent. However, some features and services on this and other websites may not function properly if cookies are disabled in your browser.


Questions and Feedback

We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, please contact us at:
info@lumoraboutique.nl


Return Policy – Lumora Boutique

You have the right to cancel your order up to 30 days after receipt without giving any reason. After cancellation, you have another 30 days to return the product. You will then receive a full refund of the order amount, including shipping costs.

Only the costs for returning the product from your home to the online store are at your own expense. Please consult the website of your carrier for the exact rates.

If you make use of your right of withdrawal, the product must be returned to the entrepreneur with all supplied accessories and, if reasonably possible, in its original condition and packaging.

To exercise this right, you can contact us via info@lumoraboutique.nl. We will then refund the due order amount within 30 days after you have registered your return, provided that the product has already been received in good condition.